
Frequently asked questions.
About Ahsum LLC
Q: Who Is Ahsum LLC?
A: Ahsum LLC is a global multi-category distributor specializing in Health & Wellness, Beauty, Pet Supplies, Home & Kitchen, and more. We operate as both a B2B distributor and a B2C retailer, serving wholesalers, retailers, e-commerce marketplaces, and direct consumers.
Q: What makes Ahsum LLC different from other distributors?
A: Unlike niche distributors who only focus on one category, we offer a diverse product portfolio across multiple industries. This allows our partners and customers to source all their needs from one trusted partner — saving time, resources, and costs.
BRAND PARTNERSHIPS & AUTORIZATION
Q: How do you work with brands?
A: We collaborate directly with brands and their authorized suppliers. We establish long-term relationships built on trust, compliance, and market growth strategies.
Q: What is a Brand Authorization Letter and why is it important?
A: A Brand Authorization Letter is formal permission from the brand that allows us to represent, distribute, and sell their products. It ensures authenticity, protects brand reputation, and builds customer trust.
Q: I am a brand owner. How can I partner with Ahsum LLC?
A: We welcome brand partnerships! Please reach out via our Contact page or email us at support@ahsumllc.com. Our team will schedule a call to discuss your goals, distribution needs, and how we can help expand your brand presence across e-commerce and retail markets.
Sales & Distribution
Q: Where does Ahsum LLC sell products?
A: We sell products in two channels:
On-Premise: Direct to distributors, retailers, and business partners (restaurants, local shops, wholesale clubs).
Off-Premise (E-Commerce): Amazon, Walmart, and our own online store.
Q: Do you sell products internationally?
A: Yes, depending on brand agreements and compliance regulations, we offer both domestic and international distribution.
E-Commerce & marketplaces
Q: Do you sell directly to customers?
A: Yes. Through Amazon FBA, and our own website, customers can purchase authentic, brand-authorized products directly from us.
Q: How do you ensure product authenticity online?
A: We only source directly from brands or their authorized suppliers. All products come with proper documentation and authorization.
Wholesale & B2b
Q: Can other businesses buy from Ahsum LLC in bulk?
A: Absolutely. We provide wholesale solutions for retailers, distributors, and businesses looking to stock products at competitive rates.
Q: What product categories are available for wholesale?
A: Health & Wellness, Beauty & Personal Care, Pet Supplies, Home & Kitchen, and more. Our wide portfolio allows businesses to source everything they need in one place.
Logistics & fulfillment
Q: How does Ahsum LLC handle warehousing and fulfillment?
A: We utilize advanced logistics and fulfillment systems, including Amazon FBA and third-party warehousing, to ensure fast, reliable, and scalable distribution.
Q: What is the delivery timeline?
A: Delivery depends on order size and channel:
Retail Customers: Standard 2–5 business days via Amazon Prime or our shipping partners.
Wholesale/Bulk Orders: Lead times are communicated at the time of order, depending on stock and distribution location.
Customer Service & Support
Q: What if I receive a defective or wrong product?
A: We stand behind our products and offer easy returns and replacements in line with brand and marketplace policies.
Q: How can I contact Ahsum LLC?
A: You can reach us via our Contact Page, email at support@ahsumllc.com, or by phone during business hours. We aim to respond to all inquiries within 24–48 hours.
Future Growth
Q: Is Ahsum LLC expanding into new product categories?
A: Yes! We are continuously building partnerships with brands in emerging categories to bring more variety to our customers and partners.
Q: Can startups or new brands partner with Ahsum LLC?
A: Definitely. We support both established brands and up-and-coming companies. We can help new brands navigate distribution, e-commerce, and brand visibility.