Frequently asked questions.

About Ahsum LLC

Q: Who Is Ahsum LLC?

A: Ahsum LLC is a global multi-category distributor specializing in Health & Wellness, Beauty, Pet Supplies, Home & Kitchen, and more. We operate as both a B2B distributor and a B2C retailer, serving wholesalers, retailers, e-commerce marketplaces, and direct consumers.

Q: What makes Ahsum LLC different from other distributors?

A: Unlike niche distributors who only focus on one category, we offer a diverse product portfolio across multiple industries. This allows our partners and customers to source all their needs from one trusted partner — saving time, resources, and costs.

BRAND PARTNERSHIPS & AUTORIZATION

Q: How do you work with brands?

A: We collaborate directly with brands and their authorized suppliers. We establish long-term relationships built on trust, compliance, and market growth strategies.

Q: What is a Brand Authorization Letter and why is it important?

A: A Brand Authorization Letter is formal permission from the brand that allows us to represent, distribute, and sell their products. It ensures authenticity, protects brand reputation, and builds customer trust.

Q: I am a brand owner. How can I partner with Ahsum LLC?

A: We welcome brand partnerships! Please reach out via our Contact page or email us at support@ahsumllc.com. Our team will schedule a call to discuss your goals, distribution needs, and how we can help expand your brand presence across e-commerce and retail markets.

Sales & Distribution

Q: Where does Ahsum LLC sell products?

A: We sell products in two channels:

  • On-Premise: Direct to distributors, retailers, and business partners (restaurants, local shops, wholesale clubs).

  • Off-Premise (E-Commerce): Amazon, Walmart, and our own online store.

Q: Do you sell products internationally?

A: Yes, depending on brand agreements and compliance regulations, we offer both domestic and international distribution.

E-Commerce & marketplaces

Q: Do you sell directly to customers?

A: Yes. Through Amazon FBA, and our own website, customers can purchase authentic, brand-authorized products directly from us.

Q: How do you ensure product authenticity online?

A: We only source directly from brands or their authorized suppliers. All products come with proper documentation and authorization.

Wholesale & B2b

Q: Can other businesses buy from Ahsum LLC in bulk?

A: Absolutely. We provide wholesale solutions for retailers, distributors, and businesses looking to stock products at competitive rates.

Q: What product categories are available for wholesale?

A: Health & Wellness, Beauty & Personal Care, Pet Supplies, Home & Kitchen, and more. Our wide portfolio allows businesses to source everything they need in one place.

Logistics & fulfillment

Q: How does Ahsum LLC handle warehousing and fulfillment?

A: We utilize advanced logistics and fulfillment systems, including Amazon FBA and third-party warehousing, to ensure fast, reliable, and scalable distribution.

Q: What is the delivery timeline?

A: Delivery depends on order size and channel:

  • Retail Customers: Standard 2–5 business days via Amazon Prime or our shipping partners.

  • Wholesale/Bulk Orders: Lead times are communicated at the time of order, depending on stock and distribution location.

Customer Service & Support

Q: What if I receive a defective or wrong product?

A: We stand behind our products and offer easy returns and replacements in line with brand and marketplace policies.

Q: How can I contact Ahsum LLC?

A: You can reach us via our Contact Page, email at support@ahsumllc.com, or by phone during business hours. We aim to respond to all inquiries within 24–48 hours.

Future Growth

Q: Is Ahsum LLC expanding into new product categories?

A: Yes! We are continuously building partnerships with brands in emerging categories to bring more variety to our customers and partners.

Q: Can startups or new brands partner with Ahsum LLC?

A: Definitely. We support both established brands and up-and-coming companies. We can help new brands navigate distribution, e-commerce, and brand visibility.